User Support Technician

Job Duties:

• Location: 975 Meyerside Drive, Mississauga, ON
• Salary: $32.00 / hour
• Vacancies: 3 Vacancies
• Employment groups: Youth, Visible minorities, Indigenous people, Newcomers to Canada
• Terms of employment: Permanent, Full time 30 to 35 hours / week
• Start date: As soon as possible
• Employment conditions: Early morning, Morning, Day, Evening, Weekend, Night

Job Requirmenets:

• Languages: English
• Education: College/CEGEP or equivalent experience
• Experience: 1 year to less than 2 years
• Ability to Supervise: 3-4 people
• Transportation/Travel Information: Valid driver's licence, Travel expenses paid by employer

Work Conditions and Physical Capabilities

• Fast-paced environment, Work under pressure, Tight deadlines, Repetitive tasks, Attention to detail

Personal Suitability

• Team player, Accurate, Excellent written communication, Initiative, Excellent oral communication, Organized, Effective interpersonal skills

Specific Skills

• Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
• Consult user guides, technical manuals and other documents to research and implement solutions
• Provide advice and training to users in response to identified difficulties
• Collect, organize and maintain a problems and solutions log for use by other technical support analysts
• Participate in the redesign of applications and other software
• Supervise other technical support workers in this group
• Provide business systems, network and Internet support to users in response to identified difficulties
• Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software

How to Apply?

Email: akinforcejobs@gmail.com